Support and Managed Services

Working with a dedicated team selected on the basis of their experience and knowledge, your support manager will ensure your system is available and constantly providing your business with the state-of-the-art functionality.  On a 24 x 7-hour basis!

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Our support service includes all the application support services to ensure the smooth operation and maintenance of SAP systems within your organisation in a fee structure which provides true benefits over the alternative of an internal support function.

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Our managed service team are constantly and proactively monitoring and maintaining your system so your support calls are kept to a minimum. 

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Project-to-Support Transition

Moving from project to business-as-usual is critical for user satisfaction and acceptance of the solution and we ensure this through a focus on documentation and knowledge transfer.  

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Basis Support and System Administration

We provide a range of services from proactive management of your SAP environment that include daily system health checks, performance and trend analysis along with system, related recommendations through to reactive support and preventative maintenance. 

 

24 x 7 Support

With a 24/7 support desk, we process and respond to issues in a manner consistent with a customer's specific Service Level requirements.  

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Functional and Technical Support

We don't differentiate between deployment and support.  We have a major focus on support and our most experienced consultants to respond to your calls.  

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