Great SAP outcomes depend on stable, well-supported systems—and that’s exactly what we deliver.

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Plum Group offers end-to-end SAP system support services that keep your environments secure, performant, and ready for change. Whether you're on-premise, in the cloud, or in transition, we work behind the scenes to maintain the integrity of your core systems.

 

Most importantly—we understand the details that keep SAP running.

 

From patching and upgrades to system refreshes and monitoring, our team knows where issues can occur and how to get ahead of them. We work with your internal teams or hosting partners to ensure seamless support across the stack.

 

Our system support services include:

• Basis Administration – Daily monitoring, system health checks, performance tuning, and proactive issue resolution across ABAP and Java stacks.

• System Landscape Management – Coordinating transports, managing clients, and ensuring consistency across development, test, and production tiers.

• Security and Authorisations – Designing and maintaining robust role-based access controls that meet audit and compliance requirements.

• Patching and Upgrades – Planning and applying SAP kernel patches, support packages, and enhancement packs while maintaining operational continuity.

• Technical Troubleshooting – Diagnosing and resolving deep-rooted system issues across application, database, OS, and interface layers.