WalkMe

SAP's Digital Adoption Platform

What is WalkMe?

WalkMe is a digital adoption platform (DAP) that runs directly inside SAP applications. It provides step-by-step in-app guidance, prompts, and automation to help users complete processes accurately, without needing to memorise complex steps or rely on extensive classroom training.

​

Why WalkMe Matters for SAP

• Reduce training effort — new users can self-learn through guided prompts.

• Improve data quality — validations and prompts ensure processes are followed correctly.

• Accelerate change adoption — helps staff adapt quickly when new modules or processes are rolled out.

• Increase productivity — fewer errors and less time lost searching for instructions.

How Plum Group Helps

Plum Group integrates WalkMe from day one of an SAP project so adoption isn’t left to chance. Our team works with you to:

• Identify critical processes where guidance reduces risk.

• Configure WalkMe walkthroughs, prompts, and automation.

• Align WalkMe with Fit-to-Standard and business process documentation.

• Measure adoption outcomes to prove ROI.

Outcomes for Your Business

• Faster onboarding cycles for new staff.

• Higher compliance with standardised processes.

• Measurable gains in user satisfaction and system confidence.

• Reduced dependency on support teams.

Related AI & Adoption Tools

Pair WalkMe with SAP Joule, the AI copilot that allows natural-language interaction with SAP, for a complete AI-enabled adoption strategy.