SAP's AI Copilot

What is Joule?

Joule is SAP’s AI copilot built into the SAP ecosystem. It enables users to interact with SAP applications through natural language — typing or speaking requests — to find information, trigger processes, and receive context-aware insights.

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Why Joule Matters for SAP

• Make SAP intuitive — employees can ask questions in plain English instead of navigating complex menus.

• Boost decision-making — Joule surfaces insights and recommendations in real time.

• Reduce friction — speeds up everyday tasks by cutting clicks and searches.

• Empower all users — from frontline staff to executives, everyone can access SAP with confidence.

 

How Plum Group Helps

Plum Group positions Joule as part of a holistic adoption strategy. Our consultants help you:

• Configure Joule across S/4HANA, BTP, and industry solutions.

• Identify high-value use cases where AI delivers real business outcomes.

• Integrate Joule with WalkMe guidance for a seamless adoption experience.

• Train your teams to make the most of AI-enabled workflows.

 

Outcomes for Your Business

• Faster access to accurate information.

• Improved user satisfaction and adoption.

• Enhanced data quality through AI-guided processes.

• Higher productivity with less dependency on support teams.

 

Related AI & Adoption Tools

Combine Joule with WalkMe, SAP’s digital adoption platform, to guide users visually while enabling them to interact with SAP in natural language. Together they form the foundation of an AI-enabled SAP experience.